Deposit and Payments:
A non-refundable deposit of 30% of the amount is due at time of booking.
Full payment must reach our office 45 days prior to date of first service.
• 46 or more days prior deposit
• 45 days prior 50% of total cost
• 20 days or less 100% of total cost
All passengers are STRONGLY URGED to take out adequate insurance coverage to protect themselves against cancellation due to illness prior to or during travel.
In the event of a traveller becoming ill during a tour, all hospital and medical expenses are the traveller’s responsibility and they shall not be entitled to any refund, either total or partial, of passage money paid. Check with your travel agent as to what conditions and charges apply if you cancel your flight and/or land reservations.
Prices are quoted in Canadian dollars unless otherwise stated and are based on the costs and exchange rates in effect on January 1st, 2015.
VICTOURS reserves the right to increase its prices in order to protect against unplanned cost increases or for any reason at its discretion without notice. No price increases are permitted after the customer has paid in full. However, if after deposit has been paid and the total price of the travel services has increased, should the cumulative increase be more than 7 percent, the customer has the right to cancel the contract and obtain a full refund (except any increase resulting from higher retail sales tax or federal goods and services tax). In this case our liability will be limited to the refund of the monies paid. Our prices do not include any items other than those specified and exclude such items as air transportation, expenses of personal nature, airport taxes, tips and gratuities, local municipal taxes.
C$50.00 change fee to any confirmed reservation.
There will be no refund for unused services or hotel nights.
Passengers should be in possession of a valid passport and must ensure that they comply with applicable visa requirements. It is the responsibility of each person to advise their travel agent of their citizenship/nationality of all members of the travelling party to ensure the agent provides correct documentation requirements. Obtaining passport and visas are at the traveller’s expense. VICTOURS cannot assume responsibility for the client’s inability to travel due to incorrect documentation. Every effort has been made to describe as accurately as possible the travel services being purchased. The traveller has to be aware that each country or region has particular features (such as food, water, weather, customs etc.) that may not appeal. There are many different living standards, practices and conditions at the destination compared with what the traveller is used to. By purchasing these travel services the client is presumed to have made all the necessary inquiries in this regard.
Limitation of Responsibility:
VICTOURS makes arrangements with third party suppliers who provide travel services such as flights, cruises, hotels, airport-hotel transfers, sightseeing, car rental, trains or other activities included in your package. Although VICTOURS makes every effort to deal with the most reputable suppliers; we are not responsible for their acts and omissions and for acts and omissions of their respective employees, representatives or agents. Travel services are subject to conditions imposed by law and by third-party suppliers. As such, their liability is limited by their respective tariffs, conditions of carriage as well as international conventions and arrangements. VICTOURS does not assume any responsibility for schedule changes made by the airline, or any additional costs (accommodation, meals, etc.) incurred to any flight delays or missed connections. Additional hotelier terms and conditions may also apply.
Written notice of any claims against VICTOURS must be received no later than fourteen (14) days after return from the trip. Send notice or claim to:
101-8800 Dufferin Street
Photographs displayed on this site are representational only, and not a guarantee that everything is exactly as depicted upon arrival at destination.
Prices or information could be different on your next website visit or session.
Living standards and practices at the destination and the standards and conditions there with respect to the provision of utilities, services and accommodation may differ from those found in Canada.
No representatives of VICTOURS or the suppliers are authorized to modify or cancel any of the above. Please read all information on this page carefully.